Shipping policy

Processing Time

Most orders are processed and shipped within 1–3 business days (Mon–Fri, excluding holidays).
Once your order ships, you'll receive an email with tracking information.

If an item is temporarily out of stock, we'll reorder it from our supplier, which may take up to about 2 weeks before shipping. In that case, we'll email you with the expected ship date — and if you'd prefer not to wait, you may cancel for a full refund.

Shipping Rates

  • Contiguous U.S. (lower 48 states): Free shipping on orders of $75 or more · $8.99 flat rate on orders under $75
  • Hawaii, Alaska, U.S. territories & APO/FPO: $24.95 flat rate (free shipping does not apply)
  • South Korea: Free shipping on orders of $100 or more · $9.99 flat rate on orders under $100

Shipping to South Korea

Sending a gift to family or friends in Korea? Simply enter a Korean address at checkout. Delivery usually takes 1–3 weeks after shipping. Please include the recipient's Personal Customs Clearance Code (개인통관고유부호) in the order note — it's required for customs. Orders over $200 may be subject to Korean import duties, which are paid by the recipient.

Other than South Korea, we currently ship within the United States only.

Delivery Time

Once shipped, most U.S. orders arrive within 3–7 business days. Delivery times are estimates and are not guaranteed.

Local Meetup (Orange County)

Live nearby? Choose Local Meetup at checkout and we'll contact you to arrange a convenient pickup time and place in the Buena Park / Fullerton area — no shipping fee.

Packaging & Damaged Items

Ceramics and glassware are carefully wrapped to arrive safely. If an item arrives damaged, please email us within 7 days of delivery with photos of the item and the box. Please keep the box and packaging until we've resolved it — we'll make it right with a replacement or refund.

Returns

For returns and exchanges, please see our Refund Policy.

Delays & Addresses

We're not responsible for delays caused by the carrier, weather, customs, or an incorrect address entered at checkout. Please double-check your shipping address before placing your order.

Questions

Email us at hellosevendinner@gmail.com or message us on Instagram @sevendinner.

배송 안내

  • 보통 주문 후 1–3 영업일 안에 발송하고, 발송되면 이메일로 트래킹 번호를 보내드려요.
  • 재고가 없는 상품은 추가 주문 후 보내드리기 때문에 발송까지 2주 정도 걸릴 수 있어요. 이 경우 예상 발송일을 이메일로 알려드리고, 기다리기 어려우시면 전액 환불로 취소하실 수 있어요.
  • 미국 본토: $75 이상 무료배송, $75 미만은 $8.99예요.
  • 하와이·알래스카·미국령·군사우편(APO/FPO): $24.95이며, 무료배송은 적용되지 않아요.
  • 한국으로 배송: $100 이상 무료배송, $100 미만은 $9.99예요. 결제할 때 한국 주소를 입력하시면 돼요. 발송 후 보통 1–3주 안에 도착해요. 받는 분의 개인통관고유부호를 주문 메모에 꼭 적어 주세요. $200이 넘으면 한국 관세가 나올 수 있어요(받는 분 부담).
  • 한국 외에는 현재 미국 내 배송만 가능해요.
  • 미국 내 배송은 발송 후 보통 3–7 영업일 안에 도착해요.
  • Local Meetup: 부에나파크·풀러턴 근처에 계시면 결제할 때 선택해 주세요. 연락드려서 직접 전해 드려요. (배송비 없음)
  • 파손된 경우 도착 후 7일 이내에 상품과 박스 사진을 이메일로 보내주세요. 처리될 때까지 박스와 포장재는 버리지 말아 주세요. 교환 또는 환불해 드려요.
  • 반품·교환은 Refund Policy를 확인해 주세요.